Terms & Conditions

1. Definitions

“Site”: Refers to favourafrika.com.
“Products”: Refers to the African and Asian foodstuff and cosmetic products offered for sale on the Site.
“User,” “You,” “Your”: Refers to the individual or entity accessing or using the Site or purchasing Products.
“Account”: Refers to the user account created on the Site for purchasing Products and accessing certain features.

2. Use of the Site

Eligibility

By using the Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Account Registration

To make purchases on our Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Prohibited Uses

You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. Prohibited activities include, but are not limited to:
Engaging in any fraudulent activity.
Attempting to gain unauthorized access to any portion or feature of the Site.
Uploading or transmitting viruses or any other type of malicious code.
Collecting or tracking the personal information of others.

3. Product Information and Orders

Product Descriptions

We strive to ensure that all product descriptions, images, and prices displayed on the Site are accurate. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by Favour Afro + Asian Shop is not as described, your sole remedy is to return it in unused condition.

Pricing

All prices are listed in USD and are subject to change without notice. We reserve the right to correct any errors in pricing or product descriptions. In the event of a pricing error, we will notify you and allow you to either proceed with the order at the correct price or cancel your order.

Order Acceptance

Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card account in the amount of the charge.

Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.

4. Payment Terms

We accept various forms of payment as indicated on the Site. By submitting an order, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order (including taxes and shipping fees) to that payment method. All payments are subject to verification and approval by the payment processor.

5. Shipping and Delivery

Shipping Policy

Shipping costs and estimated delivery times will be calculated and displayed at checkout. We are not responsible for delays caused by shipping carriers or unforeseen circumstances. Risk of loss and title for items purchased from the Site pass to you upon our delivery to the carrier.

International Shipping

For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country’s customs office. We are not responsible for delays or issues caused by international customs processing.

6. Returns and Refunds

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible products within 30 days of receipt for a refund or exchange, subject to the following conditions:
Products must be unused, unopened, and in their original packaging.
Perishable food items and certain cosmetic products may not be eligible for return due to health and safety regulations. Please check individual product descriptions for specific return eligibility.
You are responsible for return shipping costs unless the product is defective or an error occurred on our part.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, product designs, and software, is the property of Favour Afro + Asian Shop or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not use any content from the Site without our express written permission.

8. Disclaimer of Warranties; Limitation of Liability

THE SITE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SITE ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
IN NO CASE SHALL FAVOUR AFRO + ASIAN SHOP, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.

9. Governing Law

These Terms and any separate agreements whereby we provide you Products shall be governed by and construed in accordance with the laws of the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.